Emergency options

WE DO NOT SEE EMERGENCIES FOR NON CLIENTS OR WALK INs

For our established clients we are happy to help you if an emergency arises with your pet during regular office hours.  We are affected just as all veterinary hospitals are by staff shortages. We will do our best to see your pet in between regularly scheduled appointments if possible. Please call ahead to be sure that we have staff available to assist you.  We will assist you to determine the extent of the emergency and in getting the help you need safely.

After hours the following hospitals may be available to assist you:

VetTriage.com- this is an online service that can help to give you advice and direct you to an open emergency hospital if necessary. For a fee you will be able to video conference with a veterinarian 24/7.

Local urgent care clinics (not 24-hour) Please call before proceeding to any of these hospitals

  • Ark Animal Hospital and Urgent Care 585-487-8700 or visit their website at www.arkvh.com 35 Finn Rd. Henrietta; Monday-Saturday 8AM- 8PM; Sunday 11 AM- 5 PM; Call for availability.

  • Animal Urgent Care of Pittsford 585-271-7700; 2816 Monroe Ave, Rochester; Call for availability.

  • Animal Intermediate Care 585-684-7901; 896 Ridge Road, Webster; Call for availability.

  • Auburn Urgent Veterinary Care 315-515-3074 Call for availability.

  • Stoney Point Urgent Care 585-440-7320 Mon/Tues/Wed 8am-8pm Call for availability.

24Hour Clinics (please call before proceeding to any of these hospitals)

  • Rochester Emergency Veterinary Services 585-775-0020 Open Monday through Friday overnights and 24hrs through the weekend. 1150 University Ave, Rochester info@RocEmergencyVet.com

  • Greater Buffalo Veterinary Emergency Clinic(Blue Pearl) 716-839-4043

  • Green Acres Veterinary Center (Buffalo) 716-694-0122

  • Orchard Park Veterinary Medical Center 716-662-6660

  • Veterinary Medical Center of Central NY (Syracuse) 315-446-7933

  • Colonial Animal Hospital (Ithaca) 607-257-3650

  • Emergency and Critical Care Service at The Cornell University Hospital for Animals (Ithaca)607-253-3060

The ASPCA Animal Poison Control Center can be reached directly at 888-425-4435. Consultation fees will apply.

Mobile Veterinary Services

  • Doorbell Vet- 585-441-0200

  • Bolton Veterinary Services - 585-261-6270

  • Finger Lakes Mobile Vet - 585-412-8991